Our service isn't an extra — it's the core of what we do. Four channels, one team, plus Henk 24/7. This is our strength — and we're proud of it.
At most accounting firms, service is an afterthought. You call — voicemail. You email — three days later, an answer. You have an urgent question on Friday — good luck. Meanwhile time keeps ticking and you have to decide on gut feel.
We flip that completely. Service isn't our afterthought — it's our foundation. You have four channels to reach us (WhatsApp, phone, video, email), you pick your time window, and Henk is in chat 24/7. No voicemail, no 'we'll get back to you'.
This is our strength. Not in fancy offices or thick annual reports — but in that one moment you want to know something and someone answers immediately. That's what a personal accountant should be.
Henk is the first line. He answers your standard questions instantly — VAT rates, deadlines, deductions, Chamber of Commerce procedures, anything in his knowledge base.
For real work he routes you live to your personal accountant. No waiting queues, no 'someone will get back to you'. Just routed properly.
The beauty: your conversation history is saved. Whether you ask via WhatsApp, phone or chat — everything is in your file. A new advisor knows within 30 seconds what you were working on yesterday.
AI Accounting Advisor · Online
You pick how to communicate. We answer via the same channel — no forced email threads, no phone tag.
Most practical for most questions. Send a message, your accountant usually answers within the hour during business hours.
Send a WhatsApp →When you'd rather not type. Call directly — we pick up or call right back. No voicemail maze.
Call +31 85-234 7676 →For complex situations or annual review. Schedule a 30-minute call via WhatsApp — we send you the link.
Schedule a video call →When you want it in writing. Send to info@boekhoudlive.nl — guaranteed reply within 1 business day.
Email us →A standard window is included in your package. Want hours beyond office times? Possible, for a fixed monthly amount.
Voor wie tijdens kantoortijden onderneemt. Standard service-window — zit standaard in elk pakket.
For early starters or late finishers. 3 extra hours per day — fits retail, hospitality, construction.
Maximum reachability — 15 hours per day, 7 days a week. For those who can't park urgent questions.
Submit the free application and we'll personally call back within 1 business day. Or build your package and start directly. Or click Henk at the bottom — he's there now.